IMPORTANCE OF HOSPITALITY INDUSTRY
Hospitality industry is
important to societies, economies, customers and employees. Therefore, the
importance can be broadly explained under two categories.
Importance to People and
Importance to Nations.
Personalized Service: Hospitality industry
provides personalized service to its guests. It means that the customized is
service given to guests according their taste, attitude and preferences. For
example: One can enjoy any type of food in a hotel at his taste.
Provide Avenues for Pleasure
Hospitality industry always aims at customer satisfaction. For the purpose, it
creates more opportunities to enjoy. Parks, events, refreshments, food, sports,
games, travel, sight-seeing, swimming pool etc. are the common facilities offered.
Refresh Body and Mind: Personalized services and
entertainments provided by hospitality industry make the guest happy and
satisfied. It acts as exercise to body and refreshment to mind.
Better Practices of Doing
industry provides maximum opportunities to travel to other places and to
interact with more people. It creates opportunities to observe and practice better
ways of doing things.
Facilitates Opportunities to
Experience Better Cultural Practices: Travel and tourism activities facilitate
the interactions with other people and cultures. Thus, it creates opportunities
to experience the cultural practices of other countries.
Employment Opportunities: Under hospitality
industry, there are a number of avenues to provide employment to a lot of
people. Hotels, restaurants, tourism centres, transportation services,
recreations, events etc. are offering employment to all categories of people
including unskilled, skilled and professionals.
Remote Rural Areas: Tourism provides
opportunities to grow even remote rural areas. Hospitality industry can find
tourism opportunities on the basis of its natural attractions. When tourism is
promoted in an area, growth is automatically taking place.
Exchange Earnings: Tourism brings in foreign money. The
foreign tourists come to a country spend a lot of money there in order to avail
various services such as food, accommodation, recreation and entertainments. They
also spend money for travel and shopping.
Increase GDP: The
hospitality industry contribute a lot to the Gross Domestic Product of a
country. Production and distribution of products of hospitality industry
contribute major share towards GDP. Many Nations in the world mainly depend on
hospitality industry to construct their GDP.
International Relations: Hospitality
industry promote travel and tourism and this in turn promote international
relations, as it facilitates movement and interaction of people. People get
more opportunities to develop relations and it improve international relations.