IMPORTANCE OF HOSPITALITY INDUSTRY

IMPORTANCE OF HOSPITALITY INDUSTRY

 

Hospitality industry is important to societies, economies, customers and employees. Therefore, the importance can be broadly explained under two categories.

Importance to People and Importance to Nations.

 

Importance to People

Personalized Service: Hospitality industry provides personalized service to its guests. It means that the customized is service given to guests according their taste, attitude and preferences. For example: One can enjoy any type of food in a hotel at his taste.

Provide Avenues for Pleasure and Enjoyment: Hospitality industry always aims at customer satisfaction. For the purpose, it creates more opportunities to enjoy. Parks, events, refreshments, food, sports, games, travel, sight-seeing, swimming pool etc. are the common facilities offered.

Refresh Body and Mind: Personalized services and entertainments provided by hospitality industry make the guest happy and satisfied. It acts as exercise to body and refreshment to mind.

Better Practices of Doing Things: Hospitality industry provides maximum opportunities to travel to other places and to interact with more people. It creates opportunities to observe and practice better ways of doing things.

Facilitates Opportunities to Experience Better Cultural Practices: Travel and tourism activities facilitate the interactions with other people and cultures. Thus, it creates opportunities to experience the cultural practices of other countries.

 

Importance to Nations

Increases Employment Opportunities: Under hospitality industry, there are a number of avenues to provide employment to a lot of people. Hotels, restaurants, tourism centres, transportation services, recreations, events etc. are offering employment to all categories of people including unskilled, skilled and professionals.

Growth of Remote Rural Areas: Tourism provides opportunities to grow even remote rural areas. Hospitality industry can find tourism opportunities on the basis of its natural attractions. When tourism is promoted in an area, growth is automatically taking place.

Increase Foreign Exchange Earnings: Tourism brings in foreign money. The foreign tourists come to a country spend a lot of money there in order to avail various services such as food, accommodation, recreation and entertainments. They also spend money for travel and shopping.

Increase GDP: The hospitality industry contribute a lot to the Gross Domestic Product of a country. Production and distribution of products of hospitality industry contribute major share towards GDP. Many Nations in the world mainly depend on hospitality industry to construct their GDP.

Develop International Relations: Hospitality industry promote travel and tourism and this in turn promote international relations, as it facilitates movement and interaction of people. People get more opportunities to develop relations and it improve international relations.


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